Terms and conditions

TERMS AND CONDITIONS OF USE FOR BGO CASINO

DEFINITIONS
In these Terms and Conditions, unless specified otherwise:(a) "We" or "Us" refers to Bgo Entertainment Ltd., a company incorporated under the laws of Alderney.(b) "You" means any person who uses our services or access our website.(c) "Services" includes (without limitation) gambling, wagering and gaming services.
AGE AND ELIGIBILITY
(a) You must be at least 18 years old to use our Services.(b) You warrant that you are at least the minimum age required under applicable law in your jurisdiction.
ACCOUNT CREATION AND USE
(a) To create an account, click "Register" on our website and follow the on-screen instructions.(b) We reserve the right to reject any registration application or refuse access to our Services for any reason.
GAMES AND SOFTWARE PROVIDERS
(a) Our games are provided by third-party software providers (the "Software Providers").(b) The Software Providers ensure that their RNGs conform to applicable laws and regulations, including those of Alderney.(c) We do not guarantee the accuracy or reliability of information contained in any game.
BONUSES AND PROMOTIONS
(a) Bonuses are non-transferable and may only be used for your own account activity.(b) All bonuses expire 24 hours from issuance (or sooner, as specified).(c) Wagering requirements apply to all bonus funds except those marked "no wagering".(d) Maximum bet applies to all games.
VIP AND LOYALTY PROGRAM
(a) Our Candy Club is a loyalty program that rewards players for their bets.(b) Stars earned through the program may be redeemed for spins, cash or bonuses.(c) We reserve the right to modify our loyalty scheme at any time without notice.
DEPOSITS, WITHDRAWS AND PAYMENT OPTIONS
(a) You agree not to fund your account using ill-gotten proceeds or funds intended for someone else's gambling activity.(b) Minimum deposit/withdrawal amount is £10 (or equivalent in other currencies).(c) We reserve the right to request additional documentation before processing a withdrawal.
WITHDRAWAL LIMITS
(a) The maximum monthly withdrawal limit applies to all players (£50,000 or such lesser amount as may be specified by Us).
DEPOSIT AND ACCOUNT RESTRICTIONS
(a) Daily/weekly/monthly deposit limits are settable.(b) We reserve the right to restrict your access to our Services at any time for any reason.
RESPONSIBLE GAMBLING FEATURES
(a) You acknowledge that gambling can lead to addiction and agree not to use our services in a way that would encourage or facilitate addiction.(b) You may request self-exclusion, which shall be permanent unless We agree otherwise.(c) In the event of persistent problematic play, We reserve the right to suspend or close your account.
SECURITY AND FAIR PLAY
(a) Our website and servers are protected by industry-standard encryption technologies (256-bit SSL).(b) RNGs used in our games are certified compliant with UKGC regulations.(c) Regular audits shall be conducted on all software providers' systems to ensure their randomness is maintained.
SUPPORT
(a) We provide customer support through live chat, email and telephone services during the following hours:(i) 08:30 - 00:00 (Monday – Sunday).(b) Support responses may take up to one hour in exceptional circumstances or during peak periods.(c) Telephone and written communications are recorded for quality control purposes.
MISCELLANEOUS
(a) These Terms & Conditions shall be governed by and construed in accordance with the laws of Alderney (including applicable EU laws).(b) Any disputes arising under these terms will be subject to mediation or, if such is not possible, determined exclusively by courts of competent jurisdiction.(c) No variation or waiver of any term hereof shall be binding unless made in writing.
GENERAL
(a) All information contained herein may change from time-to-time and We reserve the right to do so without prior notice.(c) In case of conflict between versions, the most recent version is applicable.

By using our website or services, you agree that these terms apply and are binding on You.